Once your item has been delivered to our warehouse, it may take one to two business days for them to check it in and notify us.

Once the warehouse notifies us that your return was received, we will either process the return and refund the purchase amount back onto your original payment method (or give you a store credit if that is what you requested), or we will notify the warehouse to ship out your exchange item(s).

Exchanged items are typically shipped out the next business day from when we were notified by the warehouse. 

Please let us know if it has been more than 2 weeks since your item was delivered to the warehouse, and you haven't received your exhanged item or your refund.

Note: It may take up to 10 business days from when we process your refund, for the funds to show back up onto your original payment method.