How can I return something?
1. Login to your account on DSGOuterwear.com and navigate to "My Account". Please see below if you didn't create an account during checkout.
2. Click "Completed" to see a list of all completed orders.
3. Find the order you wish to exchange or return, then click "Return Item(s)" next to View Order Details.
4. Fill out the proper return information on the return request form. If you are exchanging your item for a different size, please enter your new size into the comment box.
5. Click "Submit Return Request"
6. Within 24-48 business hours, you will receive a confirmation email with your RA# and return shipping address. Do NOT ship your return or exchange until you receive this confirmation email with detailed information.
7. Package up your item(s) in new condition with tags still attached, write your RA# on the outside of the package or on the shipping label. All returns must include the RA# and be shipped to the instructed address to avoid loss of package. Ship your package back to the return address contained in the confirmation email.
Didn't create an account during checkout (checked out as a guest)? Please contact us through chat or email and we will get your return process started for you!